FAQ

What is NAUT?

NAUT saves you hours of research on the decision makers you need, so you can close more deals every week. It gives you verified telegram, email, and LinkedIn details for the people building Web3, including pseudonymous teams, and it maps how those people connect. See Why NAUT Exists.

How is NAUT different from a general sales database?

General sales databases are built for traditional companies and rely heavily on LinkedIn. They thin out quickly for crypto-native and anonymous teams. NAUT is built crypto-first, with telegram treated as a primary channel and a map of how people connect.

How is it different from a crypto data or research terminal?

Those are protocol and market data tools. They tell you about projects, tokens, and on-chain activity. NAUT tells you who to contact, how to reach them, and how you are connected to them. They answer different questions, and many users pair NAUT with one of them.

What makes a connection "verifiable"?

Every person carries a career timeline of where they have worked, and every company carries its team and its backers. So a connection is not a guess. You can see the shared history or mutual relationship before you reach out. See Finding Warm Paths.

Do I need credits to unlock contacts?

You can browse, filter, and read profiles and timelines for free. To unlock contact details you need a credit balance; start a plan for a monthly grant, or the 7-day trial on a monthly Essential or Pro plan. Verifying your email earns credits only on a referred signup, which gets 100 credits once it verifies. See Plans & Pricing.

How much does an unlock cost?

Every unlock costs 10 credits, on every plan. Your plan determines how many credits you get each month. See How Credits Work.

Do credits expire?

Unused credits roll over up to two times your monthly allowance. Annual plans grant three months of credits up front.

What happens if I unlock the same contact twice?

You are only charged once. After you unlock a contact, it stays yours, so you can come back to it without spending more credits.

Do I keep my contacts if I cancel?

Yes. Contacts you have unlocked stay in your vault forever, including after you cancel or downgrade. You keep what you have already revealed.

Can I export my contacts?

Yes, on the Essential plan and above. You can export your unlocked contacts to CSV and work them from your own CRM or outreach tool. See Exporting & Bulk Search.

Is the contact data verified?

Yes. Verification is the point of NAUT. Telegram is the channel we focus on most, since it is where most crypto teams actually communicate. See Data & Verification.

What is the smart-account score?

It is how much attention a person or project gets from accounts that tend to be early. NAUT folds it into the Signal Score, out of 100, on a person's or company's page. See Smart-Account Score.

Is there an API?

Yes. The developer API lets you pull NAUT data (people, projects, investors, search) into your own systems over REST. It is billed in the same credits as the app: data calls cost credits, so your balance must cover the call, while the identity check is free. Any account can create a key on the API page. Building an agent? See For AI Agents, or the Developer API section.

How do I get help?

Reach out through your account, or start from the NAUT home page.